New Client Policy
Thank you for choosing Revive Medspa!
To secure an appointment with any of our service providers here at Revive Medspa, we require a $25 NON-REFUNDABLE DEPOSIT.
This $25 NON-REFUNDABLE DEPOSIT will be DEDUCTED from the total of service(s) provided at the scheduled appointment time. If the client were to no call/no show or cancel/reschedule less than 48 hours our CANCELLATION POLICY would then take place, and a $50 non-refundable charge would be collected to schedule/re-schedule any future appointments.
If the client chooses not to move forward with any appointment here at Revive Medspa, please advise that this deposit is NON-REFUNDABLE. By securing an appointment, you are holding a space on our calendar that is no longer available to our other clients. Thank you for respecting not only our time, but the time of our other clients as well.
Cancellation/Missed Appointment Policy
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48-hour notice.
No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients/patients as well. Please be aware of our policy regarding missed appointments.
A cancellation is considered late when the appointment is cancelled less than 48 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $50 missed appointment fee for first time offenders which does not go towards any future services. For second time offenders, the amount of the fee will be equal to 50% of the reserved services, PLUS a $50 rescheduling fee, to reserve your appointment time. After a second time offense, rescheduling will not be allowed.
If you are more than 5 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee of $50 will apply. We will do our absolute best to reschedule your service for another time that is convenient to you.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.
Thank you for respecting our time and the time of our other clients.