New Client Policy
Thank you for choosing Revive Medspa!
Cancellation/Missed Appointment Policy
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48-hour notice.
No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients/patients as well. Please be aware of our policy regarding missed appointments.
A cancellation is considered late when the appointment is cancelled less than 48 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $50 missed appointment fee for first time offenders which does not go towards any future services. For second time offenders, the amount of the fee will be equal to 50% of the reserved services, PLUS a $50 rescheduling fee, to reserve your appointment time. After a second time offense, rescheduling will not be allowed.
If you are more than 5 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee of $50 will apply. We will do our absolute best to reschedule your service for another time that is convenient to you.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.
Thank you for respecting our time and the time of our other clients.